Privacy Policy

Last updated: [24/09/2025]

This Privacy Policy describes how Prefect Posture Corrector (the Site, we, us, or our) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from prefectposturecorrector.com or otherwise communicate with us (collectively, the Services). For purposes of this Privacy Policy, you and your means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the Last updated date, and take any other steps required by law.

How we collect and use your personal information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us. In addition to the specific uses below, we may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms, and protect the Services and our rights and the rights of others.

What personal information we collect

The types of personal information we obtain depend on how you interact with the Site and Services. Personal information means information that identifies, relates to, describes, or can be associated with you.

Information we collect directly from you

Information that you submit directly through the Services may include:

Basic contact details such as name, address, phone number, and email.
Order information such as name, billing and shipping address, payment confirmation, email address, and phone number.
Account information such as username, password, and security questions.
Shopping information such as items you view, add to cart, or add to wishlist.
Customer support information such as details you include when you contact us.

Some features may require certain information. You may choose not to provide it, but this may limit your ability to use those features.

Information we collect through cookies

We automatically collect certain information about your interaction with the Services (Usage Data). We may use cookies, pixels, and similar technologies (Cookies). Usage Data may include device and browser information, network details, IP address, and information about how you use the Site and your account.

Information we obtain from third parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Companies that support our Site and Services, such as Shopline.
Payment processors that collect payment information to process your payment and fulfill orders.
Partners who help us with analytics and advertising using online tracking technologies like pixels, web beacons, SDKs, third party libraries, and cookies.

Any information we obtain from third parties will be treated under this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or for their policies or practices. See Third party websites and links below.

How we use your personal information

Providing products and services. To process payments, fulfill orders, send notifications about accounts, purchases, returns, and exchanges, manage accounts, arrange shipping, facilitate returns, and enable reviews.
Marketing and advertising. To send marketing and promotional communications and show advertisements for products or services, including tailoring the Services and advertising on our Site and other websites.
Security and fraud prevention. To detect, investigate, and act regarding possible fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your credentials safe. If you believe your account is compromised, contact us immediately.
Communicating with you. To provide customer support and improve our Services.

Cookies

We use Cookies to power and improve the Site and Services, remember your preferences, run analytics, and better understand how users interact with the Services. We may permit third parties and service providers to use Cookies on our Site to tailor services, products, and advertising on our Site and other websites.

Most browsers accept Cookies by default, but you can set your browser to remove or reject Cookies. Removing or blocking Cookies may affect your experience and certain features may not work correctly. Blocking Cookies may not fully prevent how we share information with third parties such as advertising partners.

How we disclose personal information

We may disclose personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

Vendors and service providers who perform services for us such as IT, payments, analytics, customer support, cloud storage, fulfillment, and shipping.
Business and marketing partners, including Shopline, who will use your information under their own privacy notices.
When you direct or consent to disclosure, such as to ship products or through social media widgets or login integrations.
Our affiliates or within our corporate group.
In connection with business transactions, to comply with legal obligations, enforce terms, and protect the Services and our rights and the rights of others.

In the past 12 months we have disclosed the following categories of personal information for the purposes above:

Category	Categories of recipients
Identifiers such as contact details and certain order and account information Commercial information such as order, shopping, and customer support information Internet or similar network activity such as Usage Data	Vendors and service providers such as internet services, payment processors, fulfillment partners, customer support, and analytics Business and marketing partners Affiliates

We do not use or disclose sensitive personal information to infer characteristics about you.

User generated content

The Services may let you post product reviews and other content. Content you submit to public areas will be public and accessible by anyone. We are not responsible for how others use that information.

Third party websites and links

Our Site may link to websites or platforms operated by third parties. If you follow those links, review their privacy and security policies and terms. We are not responsible for the privacy or security of such sites or the accuracy, completeness, or reliability of information found there. Our inclusion of links does not imply endorsement.

Security and retention of your information

No security measure is perfect and we cannot guarantee perfect security. Information you send to us may not be secure while in transit. Do not use unsecure channels for sensitive information.

How long we retain personal information depends on factors such as the need to maintain your account, provide Services, comply with legal obligations, resolve disputes, and enforce agreements and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights below, which may apply only in certain circumstances. In some cases we may decline a request as permitted by law.

Right to access or know. Request access to personal information we hold about you and details of how we use and share it.
Right to delete. Request that we delete personal information we maintain about you.
Right to correct. Request that we correct inaccurate personal information we maintain about you.
Right of portability. Request a copy of personal information we hold about you and ask us to transfer it to a third party where feasible.
Restriction of processing. Ask us to stop or restrict processing of personal information.
Withdrawal of consent. Where we rely on consent, you may withdraw it.
Appeal. You may appeal our decision if we decline your request by replying to our denial.
Managing communication preferences. You can opt out of promotional emails at any time using the unsubscribe link. We may still send non promotional emails about your account or orders.

You may exercise these rights where indicated on our Site or by contacting us using the details below. We will not discriminate against you for exercising your rights. We may need to verify your identity before responding. You may designate an authorized agent to make requests on your behalf. We may require proof of authorization and may need you to verify your identity directly with us. We will respond as required by applicable law.

Complaints

If you have complaints about how we process your personal information, contact us using the details below. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.

International users

We may transfer, store, and process your personal information outside your country, including in the United States. Your information may also be processed by staff and third party service providers in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms such as the European Commission Standard Contractual Clauses or the UK equivalents, unless the destination country is deemed to provide adequate protection.

Contact

For questions about this Privacy Policy or to exercise your rights, email us at info@prefectposturecorrector.com.

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